/* === base.css === */
/* ==================== 用户中心样式 ==================== */
/* 与后台管理面板同款绿白风格 */

:root {
    --bg-primary: #f1f5f9;
    --bg-secondary: #ffffff;
    --bg-card: #ffffff;
    --bg-card-hover: #f8fafc;
    --bg-input: #f8fafc;
    --border: #e2e8f0;
    --border-hover: #cbd5e1;
    --text-primary: #0f172a;
    --text-secondary: #475569;
    --text-muted: #94a3b8;
    --green: #10b981;
    --green-dark: #059669;
    --green-light: #ecfdf5;
    --blue: #3b82f6;
    --red: #ef4444;
    --amber: #f59e0b;
    --sidebar-w: 240px;
    --topbar-h: 60px;
    --radius: 14px;
    --radius-sm: 8px;
    --shadow-sm: 0 1px 2px 0 rgba(0,0,0,0.05);
    --shadow: 0 4px 6px -1px rgba(0,0,0,0.1), 0 2px 4px -1px rgba(0,0,0,0.06);
    --ease-out: cubic-bezier(0.16, 1, 0.3, 1);
    --ease-standard: cubic-bezier(0.4, 0, 0.2, 1);
    --tr-fast: 120ms var(--ease-out);
    --tr-soft: 200ms var(--ease-out);
    --tr: background-color var(--tr-soft), border-color var(--tr-soft), color var(--tr-soft), box-shadow var(--tr-soft), transform var(--tr-soft), opacity var(--tr-soft);
}

*, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box; }
html { font-size: 15px; }
body.auth-page,
body.user-page {
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Noto Sans SC', sans-serif;
    background: var(--bg-primary);
    color: var(--text-primary);
    min-height: 100vh;
    line-height: 1.5;
}
a { text-decoration: none; color: inherit; }
button, input, select, textarea { font-family: inherit; }
button { cursor: pointer; }


/* === auth.css === */
/* ==================== 登录/注册页 ==================== */
body.auth-page {
    display: flex;
    align-items: center;
    justify-content: center;
    background: linear-gradient(135deg, #f0fdf4 0%, #f8fafc 100%);
    position: relative;
    overflow: hidden;
}
body.auth-page::before {
    content: '';
    position: absolute;
    top: -50%; right: -50%;
    width: 100%; height: 100%;
    background: radial-gradient(circle, rgba(16,185,129,0.1) 0%, transparent 60%);
    z-index: 0;
}

.auth-container {
    width: 100%;
    max-width: 440px;
    padding: 24px;
    position: relative;
    z-index: 1;
}

.auth-card {
    background: rgba(255,255,255,0.9);
    backdrop-filter: blur(12px);
    border: 1px solid #fff;
    border-radius: 20px;
    padding: 44px 36px;
    box-shadow: 0 20px 25px -5px rgba(0,0,0,0.05), 0 8px 10px -6px rgba(0,0,0,0.01);
}

.auth-header { text-align: center; margin-bottom: 32px; }
.auth-logo {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 64px;
    height: 64px;
    background: linear-gradient(135deg, #ecfdf5 0%, #d1fae5 100%);
    border-radius: 18px;
    color: var(--green);
    margin-bottom: 20px;
    box-shadow: 0 4px 6px -1px rgba(16,185,129,0.1);
}
.auth-logo svg { width: 28px; height: 28px; }
.auth-logo span { display: none; }
.auth-header h1 { font-size: 1.6rem; font-weight: 700; color: var(--text-primary); margin-bottom: 6px; }
.auth-header p { color: var(--text-secondary); font-size: 0.92rem; }

.auth-errors {
    background: #fef2f2;
    border: 1px solid #fecaca;
    border-radius: var(--radius-sm);
    padding: 12px 16px;
    margin-bottom: 20px;
}
.error-item { color: var(--red); font-size: 0.88em; padding: 2px 0; }

.auth-success {
    background: #ecfdf5;
    border: 1px solid #a7f3d0;
    border-radius: var(--radius-sm);
    padding: 12px 16px;
    margin-bottom: 20px;
    color: var(--green-dark);
    font-size: 0.9em;
}

.auth-form .form-group { margin-bottom: 20px; }
.auth-form--compact .form-group { margin-bottom: 14px; }
.auth-form--compact .form-row-2 .form-group { margin-bottom: 0; }
.auth-form--compact .form-row-2 { margin-bottom: 14px; }
.auth-page--wide .auth-container { max-width: 620px; }
.auth-form label,
.profile-form label,
.account-delete-form label {
    display: block;
    font-size: 0.9em;
    font-weight: 500;
    color: var(--text-secondary);
    margin-bottom: 6px;
}

.auth-form input[type="text"],
.auth-form input[type="email"],
.auth-form input[type="password"],
.profile-form .form-input,
.account-delete-form .form-input,
.del-modal .form-input,
.form-section-card .form-input,
.form-input-disabled {
    width: 100%;
    padding: 11px 14px;
    background: var(--bg-input);
    border: 1px solid var(--border);
    border-radius: 10px;
    color: var(--text-primary);
    font-size: 0.95em;
    transition: var(--tr);
    outline: none;
}
.auth-form input:focus,
.profile-form .form-input:focus,
.account-delete-form .form-input:focus,
.del-modal .form-input:focus,
.form-section-card .form-input:focus {
    border-color: var(--green);
    background: #fff;
    box-shadow: 0 0 0 3px rgba(16,185,129,0.1);
}
.form-input-disabled { opacity: 0.6; cursor: not-allowed; background: #f1f5f9; }

.email-code-row {
    display: grid;
    grid-template-columns: 1fr 112px;
    gap: 10px;
}
.code-btn {
    border: none;
    border-radius: 10px;
    background: #ecfdf5;
    color: #047857;
    font-size: 0.88em;
    font-weight: 600;
    cursor: pointer;
    transition: var(--tr);
    border: 1px solid #a7f3d0;
}
.code-btn:hover { background: #d1fae5; transform: translateY(-1px); }
.code-btn:disabled { opacity: 0.6; cursor: not-allowed; transform: none; }

.auth-btn {
    width: 100%;
    padding: 13px;
    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
    border: none;
    border-radius: 10px;
    color: #fff;
    font-size: 1em;
    font-weight: 600;
    cursor: pointer;
    transition: var(--tr);
    margin-top: 6px;
    box-shadow: 0 4px 6px -1px rgba(16,185,129,0.2);
}
.auth-btn:hover { transform: translateY(-1px); box-shadow: 0 10px 15px -3px rgba(16,185,129,0.3); }
.auth-btn:active { transform: translateY(0); }

.auth-footer { text-align: center; margin-top: 24px; color: var(--text-muted); font-size: 0.9em; }
.auth-footer a { color: var(--green); text-decoration: none; font-weight: 500; }
.auth-footer a:hover { text-decoration: underline; }
.auth-footer-sub { margin-top: 8px; font-size: 0.95em; }


/* === layout.css === */
/* ==================== 侧边栏布局 ==================== */
.user-sidebar {
    position: fixed;
    top: 0; left: 0; bottom: 0;
    width: var(--sidebar-w);
    background: var(--bg-card);
    border-right: 1px solid var(--border);
    z-index: 50;
    display: flex;
    flex-direction: column;
}

.sidebar-header {
    height: var(--topbar-h);
    display: flex;
    align-items: center;
    padding: 0 20px;
    border-bottom: 1px solid var(--border);
}
.sidebar-logo {
    display: flex;
    align-items: center;
    gap: 10px;
    color: var(--green-dark);
    text-decoration: none;
    font-weight: 700;
    font-size: 1.1rem;
}
.sidebar-logo svg { flex-shrink: 0; color: var(--green); }

.sidebar-nav { padding: 20px 14px; flex: 1; overflow-y: auto; }
.sidebar-nav .nav-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 14px;
    border-radius: 10px;
    color: var(--text-secondary);
    font-weight: 500;
    font-size: 0.92rem;
    margin-bottom: 2px;
    transition: var(--tr);
    text-decoration: none;
    position: relative;
}
.sidebar-nav .nav-item:hover { background: var(--bg-card-hover); color: var(--text-primary); }
.sidebar-nav .nav-item.active { background: var(--green-light); color: var(--green-dark); font-weight: 600; }
.sidebar-nav .nav-item svg { flex-shrink: 0; width: 20px; height: 20px; }
.sidebar-nav .nav-divider { height: 1px; background: var(--border); margin: 14px 8px; }

.nav-badge {
    background: var(--red);
    color: #fff;
    font-size: 0.72rem;
    font-weight: 700;
    padding: 1px 6px;
    border-radius: 10px;
    margin-left: auto;
    min-width: 18px;
    text-align: center;
    line-height: 1.3;
}

/* 主内容区 */
.user-main {
    margin-left: var(--sidebar-w);
    min-height: 100vh;
    display: flex;
    flex-direction: column;
    transition: opacity 0.18s ease, transform 0.18s ease;
}
body.pjax-loading .user-main {
    opacity: 0.55;
    transform: translateY(6px);
    pointer-events: none;
}

.user-topbar {
    height: var(--topbar-h);
    background: rgba(255,255,255,0.85);
    backdrop-filter: blur(12px);
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0 28px;
    position: sticky;
    top: 0;
    z-index: 40;
}
.user-topbar h2 { font-size: 1.15rem; font-weight: 600; }
.mobile-menu-btn { display: none; background: none; border: none; padding: 8px; color: var(--text-secondary); }

.user-container {
    padding: 28px;
    flex: 1;
    max-width: 960px;
    width: 100%;
    margin: 0 auto;
}

.page-header { margin-bottom: 24px; }
.page-header h1 { font-size: 1.4rem; font-weight: 700; }
.page-header p { color: var(--text-secondary); font-size: 0.9em; margin-top: 4px; }

/* ==================== 欢迎卡片 ==================== */
.welcome-card {
    display: flex;
    align-items: center;
    gap: 18px;
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 24px;
    margin-bottom: 20px;
    box-shadow: var(--shadow-sm);
}
.welcome-avatar img,
.welcome-avatar .avatar-placeholder {
    width: 56px; height: 56px; border-radius: 50%; object-fit: cover;
}
.avatar-placeholder {
    width: 48px; height: 48px;
    border-radius: 50%;
    background: var(--green-light);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.1em;
    font-weight: 700;
    color: var(--green-dark);
    border: 2px solid #a7f3d0;
}
.avatar-placeholder.large { width: 72px; height: 72px; font-size: 1.6em; }
.welcome-info h1 { font-size: 1.2em; }
.welcome-info p { color: var(--text-secondary); font-size: 0.88em; margin-top: 2px; }

/* ==================== Dashboard 卡片网格 ==================== */
.dashboard-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 14px;
    margin-bottom: 28px;
}
.dash-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 18px;
    display: flex;
    align-items: center;
    gap: 14px;
    transition: var(--tr);
    box-shadow: var(--shadow-sm);
}
.dash-card:hover { border-color: var(--border-hover); box-shadow: var(--shadow); }
.dash-card-icon { color: var(--green); flex-shrink: 0; }
.dash-card-icon svg { width: 28px; height: 28px; }
.dash-card-label { font-size: 0.8em; color: var(--text-muted); margin-bottom: 2px; }
.dash-card-value { font-size: 1.05em; font-weight: 600; }

/* 状态标签 */
.status-approved { color: var(--green); }
.status-pending { color: var(--amber); }
.status-rejected { color: var(--red); }
.status-info { color: var(--blue); }

.growth-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 16px;
    margin-bottom: 28px;
}
.growth-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 20px;
    box-shadow: var(--shadow-sm);
    transition: border-color var(--tr-soft), box-shadow var(--tr-soft), background-color var(--tr-soft);
}
.growth-card-head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 14px;
}
.growth-card-head h2 { font-size: 1.05em; margin-bottom: 4px; }
.growth-card-head p { color: var(--text-muted); font-size: 0.86em; }
.growth-card-head strong { color: var(--green); font-size: 1.35em; }
.progress-bar {
    height: 10px;
    background: #e2e8f0;
    border-radius: 999px;
    overflow: hidden;
    margin-bottom: 12px;
}
.progress-bar span {
    display: block;
    height: 100%;
    background: linear-gradient(135deg, #10b981, #059669);
    border-radius: inherit;
}
.profile-checks {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 12px;
}
.profile-checks span {
    background: #f8fafc;
    border: 1px solid var(--border);
    color: var(--text-secondary);
    display: inline-flex;
    align-items: center;
    gap: 5px;
    border-radius: 999px;
    padding: 5px 10px;
    font-size: 0.82em;
}
.profile-checks span.done {
    background: var(--green-light);
    border-color: #a7f3d0;
    color: var(--green-dark);
}
.growth-action {
    display: inline-flex;
    margin-top: 2px;
    color: var(--green-dark);
    font-weight: 700;
    font-size: 0.9em;
}
.newbie-task-list { display: grid; gap: 8px; }
.newbie-task {
    display: flex;
    gap: 10px;
    align-items: flex-start;
    border: 1px solid var(--border);
    border-radius: 12px;
    padding: 10px 12px;
    background: #f8fafc;
    transition: var(--tr);
}
.newbie-task:hover { border-color: #a7f3d0; background: #fff; transform: translateY(-1px); }
.newbie-task > span {
    color: var(--text-muted);
    font-weight: 800;
    line-height: 1.4;
    flex-shrink: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 22px;
    height: 22px;
    border-radius: 50%;
    background: #fff;
    border: 1px solid var(--border);
}
.newbie-task.done > span {
    background: var(--green);
    border-color: var(--green);
    color: #fff !important;
}
.newbie-task b { display: block; font-size: 0.9em; margin-bottom: 2px; }
.newbie-task small { display: block; color: var(--text-muted); font-size: 0.8em; }
.newbie-task.done { background: var(--green-light); border-color: #a7f3d0; }
.newbie-task.done > span,
.newbie-task.done b { color: var(--green-dark); }

/* ==================== 快捷入口 ==================== */
.quick-links h2 { font-size: 1.05em; margin-bottom: 14px; font-weight: 600; }
.quick-links-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 12px;
}
.quick-link-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 20px;
    text-decoration: none;
    color: var(--text-primary);
    transition: var(--tr);
    display: flex;
    flex-direction: column;
    gap: 6px;
    box-shadow: var(--shadow-sm);
}
.quick-link-card:hover { border-color: var(--green); transform: translateY(-1px); box-shadow: var(--shadow); }
.ql-icon { color: var(--green); }
.ql-icon svg { width: 24px; height: 24px; }
.ql-title { font-weight: 600; font-size: 0.95em; }
.ql-desc { color: var(--text-muted); font-size: 0.82em; }

/* === forms.css === */

/* ==================== 表单卡片（资料/安全/申请页） ==================== */
.form-section-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 24px;
    margin-bottom: 16px;
    box-shadow: var(--shadow-sm);
}
.form-section-card h2 {
    font-size: 1em;
    font-weight: 600;
    margin-bottom: 16px;
    padding-bottom: 10px;
    border-bottom: 1px solid var(--border);
}
.profile-form .form-group,
.account-delete-form .form-group { margin-bottom: 18px; }
.form-row-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.help-text { font-size: 0.8em; color: var(--text-muted); margin-top: 4px; }

.avatar-upload-area { display: flex; align-items: center; gap: 20px; }
.avatar-preview img {
    width: 72px; height: 72px;
    border-radius: 50%;
    object-fit: cover;
    border: 2px solid var(--border);
}
.hidden-input { display: none; }
.btn-outline {
    padding: 8px 16px;
    background: transparent;
    border: 1px solid var(--green);
    color: var(--green);
    border-radius: var(--radius-sm);
    cursor: pointer;
    font-size: 0.88em;
    transition: var(--tr);
}
.btn-outline:hover { background: var(--green-light); }
.form-actions { margin-top: 8px; }
textarea.form-input { resize: vertical; min-height: 80px; }
.danger-btn {
    background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
    box-shadow: 0 4px 6px -1px rgba(239,68,68,0.2);
}
.danger-btn:hover { box-shadow: 0 10px 15px -3px rgba(239,68,68,0.28); }
.danger-btn:disabled { opacity: 0.55; cursor: not-allowed; transform: none; box-shadow: none; }

/* ==================== 注销账号页 ==================== */
.del-hero {
    display: flex;
    align-items: center;
    gap: 18px;
    padding: 20px 24px;
    background: linear-gradient(120deg, #fff1f2 0%, #fff 55%);
    border: 1px solid #fecaca;
    border-radius: var(--radius);
    margin-bottom: 14px;
    box-shadow: var(--shadow-sm);
}
.del-hero-icon {
    width: 50px; height: 50px;
    border-radius: 14px;
    background: #fef2f2;
    border: 1px solid #fecaca;
    color: #dc2626;
    display: flex; align-items: center; justify-content: center;
    flex-shrink: 0;
}
.del-hero-icon svg { width: 26px; height: 26px; }
.del-hero h2 { margin: 0 0 4px; font-size: 1.12rem; color: #991b1b; }
.del-hero p { margin: 0; color: var(--text-secondary); font-size: 0.88em; line-height: 1.6; }
.del-consequences {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 12px;
    margin-bottom: 14px;
}
.del-con-item {
    display: flex; align-items: flex-start; gap: 12px;
    background: #fff;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 16px;
    box-shadow: var(--shadow-sm);
}
.del-con-icon {
    width: 36px; height: 36px;
    border-radius: 10px;
    display: flex; align-items: center; justify-content: center;
    flex-shrink: 0;
}
.del-con-icon svg { width: 18px; height: 18px; }
.del-con-red  { background: #fef2f2; color: #dc2626; }
.del-con-amber { background: #fffbeb; color: #d97706; }
.del-con-blue  { background: #eff6ff; color: #2563eb; }
.del-con-item strong { display: block; font-size: 0.88rem; margin-bottom: 4px; color: var(--text-primary); }
.del-con-item span   { font-size: 0.80em; color: var(--text-secondary); line-height: 1.55; }
.del-card {
    background: #fff;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 22px 24px;
    box-shadow: var(--shadow-sm);
}
.del-card-head { display: flex; align-items: center; gap: 12px; margin-bottom: 18px; }
.del-card-head h3 { font-size: 1rem; margin: 0; }
.del-step {
    width: 28px; height: 28px;
    border-radius: 50%;
    background: var(--green-light);
    border: 1.5px solid var(--green);
    color: var(--green-dark);
    font-size: 0.82rem; font-weight: 700;
    display: flex; align-items: center; justify-content: center;
    flex-shrink: 0;
}
.del-cooldown-bar {
    margin-top: 14px;
    padding: 11px 14px;
    background: #f8fafc;
    border: 1px solid var(--border);
    border-radius: 10px;
}
.del-cooldown-label {
    display: flex; align-items: center; gap: 6px;
    color: var(--text-muted);
    font-size: 0.83em;
    margin-bottom: 7px;
}
.del-cooldown-label svg { width: 14px; height: 14px; flex-shrink: 0; }
.del-cooldown-bar.counting .del-cooldown-label { color: #d97706; }
.del-cooldown-bar.done    .del-cooldown-label { color: var(--green-dark); }
.del-cooldown-track {
    height: 4px;
    background: var(--border);
    border-radius: 2px;
    overflow: hidden;
}
.del-cooldown-fill {
    height: 100%;
    width: 0%;
    background: var(--green);
    border-radius: 2px;
    transition: width 1s linear;
}
.del-cooldown-bar.counting .del-cooldown-fill { background: #f59e0b; }
.del-proceed-btn {
    display: inline-flex; align-items: center; gap: 8px;
}
.del-proceed-btn svg { width: 17px; height: 17px; }
/* --- 注销弹窗 --- */
.del-modal-wrap {
    display: none;
    position: fixed; inset: 0;
    background: rgba(15,23,42,0.52);
    backdrop-filter: blur(4px);
    z-index: 1000;
    align-items: center; justify-content: center;
    padding: 20px;
}
.del-modal-wrap.open { display: flex; }
.del-modal {
    background: #fff;
    border-radius: 20px;
    padding: 28px 28px 24px;
    width: 100%; max-width: 430px;
    box-shadow: 0 25px 50px -12px rgba(0,0,0,0.22);
    position: relative;
    animation: del-modal-in 0.22s cubic-bezier(0.4,0,0.2,1);
}
@keyframes del-modal-in {
    from { opacity: 0; transform: scale(0.94) translateY(14px); }
    to   { opacity: 1; transform: none; }
}
.del-modal-close {
    position: absolute; top: 12px; right: 12px;
    width: 30px; height: 30px;
    border-radius: 8px; border: none;
    background: #f1f5f9; color: var(--text-secondary);
    display: flex; align-items: center; justify-content: center;
    cursor: pointer; transition: var(--tr);
}
.del-modal-close:hover { background: #e2e8f0; color: var(--text-primary); }
.del-modal-close svg { width: 15px; height: 15px; }
.del-modal-header { text-align: center; margin-bottom: 18px; }
.del-modal-warn-icon {
    width: 52px; height: 52px;
    border-radius: 16px;
    background: #fef2f2; color: #dc2626;
    display: flex; align-items: center; justify-content: center;
    margin: 0 auto 12px;
}
.del-modal-warn-icon svg { width: 28px; height: 28px; }
.del-modal-header h3 { font-size: 1.08rem; margin: 0 0 6px; }
.del-modal-header p { color: var(--text-secondary); font-size: 0.87em; line-height: 1.65; margin: 0; }
.del-modal-check {
    display: flex; align-items: flex-start; gap: 10px;
    background: #fef2f2; border: 1px solid #fecaca;
    border-radius: 12px; padding: 11px 13px;
    cursor: pointer;
}
.del-modal-check input { margin-top: 2px; flex-shrink: 0; accent-color: #dc2626; }
.del-modal-check span { font-size: 0.84em; color: #7f1d1d; line-height: 1.6; }
.del-modal-text-input { border-color: #fecaca !important; }
.del-modal-text-input:focus { border-color: #f87171 !important; box-shadow: 0 0 0 3px rgba(220,38,38,0.1) !important; }
.del-modal-cd {
    display: flex; align-items: center; gap: 8px;
    padding: 9px 12px;
    background: #f8fafc; border: 1px dashed #cbd5e1;
    border-radius: 10px;
    font-size: 0.82em; color: var(--text-muted);
    margin-top: 10px;
}
.del-modal-cd svg { width: 14px; height: 14px; flex-shrink: 0; }
.del-modal-cd.counting { color: #d97706; background: #fffbeb; border-color: #fde68a; }
.del-modal-cd.done     { color: var(--green-dark); background: var(--green-light); border-color: #a7f3d0; }
.del-modal-submit {
    width: 100%; margin-top: 16px;
    display: flex; align-items: center; justify-content: center; gap: 8px;
}
.del-modal-submit svg { width: 17px; height: 17px; }
@media (max-width: 768px) {
    .del-consequences { grid-template-columns: 1fr; }
    .del-hero { flex-direction: column; text-align: center; gap: 12px; }

/* === richtext.css === */
}
.rich-text-editor {
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    background: var(--bg-input);
    overflow: hidden;
    transition: var(--tr);
}
.rich-text-editor:focus-within {
    border-color: var(--green);
    background: #fff;
    box-shadow: 0 0 0 3px rgba(16,185,129,0.12);
}
.rich-text-toolbar {
    display: flex;
    align-items: center;
    gap: 2px;
    flex-wrap: wrap;
    padding: 6px 8px;
    border-bottom: 1px solid var(--border);
    background: #f8fafc;
    position: sticky;
    top: 0;
    z-index: 1;
}
.rich-text-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 30px;
    height: 30px;
    border: 1px solid transparent;
    border-radius: 6px;
    background: transparent;
    color: var(--text-secondary);
    cursor: pointer;
    padding: 0;
    transition: background-color .15s, color .15s, border-color .15s;
}
.rich-text-btn:hover {
    background: #fff;
    border-color: var(--border);
    color: var(--green-deep);
}
.rich-text-btn:active { transform: translateY(1px); }
.rich-text-btn.is-active {
    background: var(--green-light, #ecfdf5);
    color: var(--green-deep, #15803d);
    border-color: rgba(16,185,129,.35);
}
.rich-text-btn svg { display: block; }
.rich-text-sep {
    width: 1px;
    height: 18px;
    background: var(--border);
    margin: 0 4px;
}
.rich-text-area {
    min-height: 140px;
    max-height: 480px;
    overflow-y: auto;
    padding: 12px 14px;
    outline: none;
    color: var(--text-primary);
    line-height: 1.7;
    word-break: break-word;
}
.rich-text-area:empty::before {
    content: attr(data-placeholder);
    color: var(--text-muted);
    pointer-events: none;
}
.rich-text-area p { margin: 0 0 8px; }
.rich-text-area p:last-child { margin-bottom: 0; }
.rich-text-area ul, .rich-text-area ol { margin: 6px 0 8px; padding-left: 22px; }
.rich-text-area blockquote {
    margin: 8px 0;
    padding: 8px 12px;
    border-left: 3px solid var(--green);
    background: var(--green-light, #ecfdf5);
    border-radius: 8px;
    color: var(--text-secondary);
}
.rich-text-area code {
    background: #f1f5f9;
    padding: 1px 6px;
    border-radius: 5px;
    font-family: ui-monospace, "SFMono-Regular", Menlo, Consolas, monospace;
    font-size: .92em;
    color: #b91c1c;
}
.rich-text-area a { color: var(--blue, #2563eb); text-decoration: underline; }
.rich-text-status {
    display: flex;
    justify-content: flex-end;
    align-items: center;
    padding: 4px 10px;
    border-top: 1px solid var(--border);
    background: #fafbfc;
    color: var(--text-muted);
    font-size: .78em;
}
.rich-text-counter.over-limit { color: #dc2626; font-weight: 600; }
.ticket-reply-form .rich-text-area {
    min-height: 96px;
}
.ticket-rich-content {
    color: var(--text-secondary);
    line-height: 1.7;
    margin-top: 6px;
}
.ticket-rich-content p { margin: 0 0 8px; }
.ticket-rich-content ul,
.ticket-rich-content ol { margin: 6px 0 8px 20px; }
.ticket-rich-content blockquote {
    margin: 8px 0;
    padding: 8px 12px;
    border-left: 3px solid var(--green);
    background: var(--green-light);
    border-radius: 8px;
}
.ticket-rich-content code {
    background: #f1f5f9;
    padding: 2px 5px;
    border-radius: 5px;
}
.ticket-rich-content a {
    color: var(--blue);
    text-decoration: underline;
}
.ticket-attachments {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 8px;
}
.ticket-attachment {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 6px 10px;
    border: 1px solid var(--border);
    border-radius: 8px;
    background: #f8fafc;
    color: var(--text-secondary);
    text-decoration: none;
    font-size: .88em;
    max-width: 100%;
    word-break: break-all;
}
.ticket-attachment:hover { border-color: var(--green); color: var(--green-deep); }
.ticket-attachment-size { color: #94a3b8; }
.ticket-attachment-image {
    padding: 0;
    line-height: 0;
    overflow: hidden;
}
.ticket-attachment-image img {
    max-width: 160px;
    max-height: 120px;
    display: block;
    object-fit: cover;
}


/* === pages.css === */
/* ==================== 申请页 ==================== */
.app-status-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 24px;
    margin-bottom: 20px;
    box-shadow: var(--shadow-sm);
}
.app-status-header { display: flex; align-items: center; gap: 12px; margin-bottom: 12px; }
.app-status-header .status-icon { flex-shrink: 0; }
.app-status-header .status-icon svg { width: 28px; height: 28px; }
.app-status-header h2 { font-size: 1.1em; font-weight: 600; }
.app-detail-grid { display: grid; grid-template-columns: 120px 1fr; gap: 8px 16px; font-size: 0.9em; }
.app-detail-label { color: var(--text-muted); }
.app-detail-value { color: var(--text-primary); }

.review-note {
    background: #eff6ff;
    border: 1px solid #bfdbfe;
    border-radius: var(--radius-sm);
    padding: 14px;
    margin-top: 12px;
}
.review-note h3 { font-size: 0.9em; color: var(--blue); margin-bottom: 6px; }
.review-note p { font-size: 0.88em; color: var(--text-secondary); }

/* ==================== 通知页 ==================== */
.notification-list { display: flex; flex-direction: column; gap: 10px; }
.notification-loadmore-wrap { text-align: center; margin-top: 18px; }
.notification-loadmore-wrap .btn-outline { min-width: 220px; }
.notification-loadmore-end {
    text-align: center;
    color: var(--text-muted);
    font-size: 0.85em;
    margin: 18px 0 0;
    padding: 12px;
    border-top: 1px dashed var(--border);
}
.notification-item {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 16px 20px;
    transition: border-color var(--tr-soft), box-shadow var(--tr-soft), background-color var(--tr-soft), transform var(--tr-soft);
    cursor: pointer;
    box-shadow: var(--shadow-sm);
}
.notification-item:hover { border-color: var(--border-hover); box-shadow: var(--shadow); transform: translateY(-1px); }
.notification-item.unread { border-left: 3px solid var(--green); }
.notification-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 6px;
}
.notification-title { font-weight: 600; font-size: 0.95em; }
.notification-time { font-size: 0.8em; color: var(--text-muted); }
.notification-body { font-size: 0.88em; color: var(--text-secondary); display: none; }
.notification-item.expanded .notification-body {
    display: block;
    margin-top: 8px;
    padding-top: 8px;
    border-top: 1px solid var(--border);
}
.notification-type { font-size: 0.75em; padding: 2px 8px; border-radius: 4px; font-weight: 500; }
.notification-type.type-system { background: #eff6ff; color: var(--blue); }
.notification-type.type-review { background: var(--green-light); color: var(--green); }
.notification-type.type-application { background: #fffbeb; color: var(--amber); }

.announcement-list { display: grid; gap: 14px; }
.announcement-card {
    background: #fff;
    border: 1px solid var(--border);
    border-left: 4px solid var(--blue);
    border-radius: var(--radius);
    padding: 18px;
    box-shadow: var(--shadow-sm);
    transition: border-color var(--tr-soft), box-shadow var(--tr-soft), background-color var(--tr-soft), transform var(--tr-soft);
}
.announcement-card:hover { border-color: var(--border-hover); box-shadow: var(--shadow); transform: translateY(-1px); }
.announcement-card.announcement-success { border-left-color: var(--green); }
.announcement-card.announcement-warning { border-left-color: var(--amber); }
.announcement-card.announcement-danger { border-left-color: var(--red); }
.announcement-head {
    display: flex;
    justify-content: space-between;
    gap: 14px;
    align-items: flex-start;
    margin-bottom: 12px;
}
.announcement-head h3 { font-size: 1.05rem; margin-bottom: 4px; color: var(--text-primary); }
.announcement-head p { color: var(--text-muted); font-size: 0.84em; }
.announcement-head span {
    flex-shrink: 0;
    border-radius: 999px;
    padding: 4px 10px;
    background: var(--green-light);
    color: var(--green-dark);
    font-size: 0.82em;
    font-weight: 700;
}
.announcement-content { color: var(--text-secondary); line-height: 1.8; }

.ticket-list { display: grid; gap: 14px; }
.ticket-card {
    background: #fff;
    border: 1px solid var(--border);
    border-left: 4px solid var(--green);
    border-radius: var(--radius);
    padding: 18px;
    box-shadow: var(--shadow-sm);
    transition: border-color var(--tr-soft), box-shadow var(--tr-soft), background-color var(--tr-soft), transform var(--tr-soft);
}
.ticket-card:hover { border-color: var(--border-hover); box-shadow: var(--shadow); transform: translateY(-1px); }
.ticket-card.ticket-closed { border-left-color: var(--text-muted); }
.ticket-head {
    display: flex;
    justify-content: space-between;
    gap: 14px;
    align-items: flex-start;
}
.ticket-toggle-btn {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    min-width: 0;
    flex: 1;
    border: 0;
    background: transparent;
    padding: 0;
    text-align: left;
    color: inherit;
    cursor: pointer;
}
.ticket-toggle-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 0 0 auto;
    width: 24px;
    height: 24px;
    border-radius: 999px;
    background: #f1f5f9;
    color: var(--text-muted);
    font-weight: 800;
    line-height: 1;
    margin-top: 1px;
}
.ticket-title { min-width: 0; }
.ticket-head h3 { font-size: 1.02rem; margin-bottom: 4px; color: var(--text-primary); }
.ticket-head p { color: var(--text-muted); font-size: 0.84em; }
.ticket-status {
    flex-shrink: 0;
    border-radius: 999px;
    padding: 4px 10px;
    background: var(--green-light);
    color: var(--green-dark);
    font-size: 0.82em;
    font-weight: 700;
}
.ticket-body { margin-top: 12px; }
.ticket-thread { display: grid; gap: 8px; margin: 12px 0; }
.ticket-pagination {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
    color: var(--text-muted);
    font-size: 0.88em;
}
.ticket-pagination div { display: flex; gap: 6px; flex-wrap: wrap; }
.ticket-pagination button {
    border: 1px solid var(--border);
    border-radius: 8px;
    background: #fff;
    color: var(--text-secondary);
    padding: 6px 10px;
    cursor: pointer;
    transition: border-color var(--tr-fast), background-color var(--tr-fast), color var(--tr-fast);
}
.ticket-pagination button.active,
.ticket-pagination button:hover:not(:disabled) {
    border-color: var(--green);
    background: var(--green);
    color: #fff;
}
.ticket-pagination button:disabled {
    opacity: .45;
    cursor: not-allowed;
}
.ticket-reply {
    background: #f8fafc;
    border: 1px solid var(--border);
    border-radius: 10px;
    padding: 10px 12px;
}
.ticket-reply.admin { background: var(--green-light); border-color: #a7f3d0; }
.ticket-reply b { display: block; color: var(--text-secondary); font-size: 0.86em; margin-bottom: 5px; }
.ticket-reply.admin b { color: var(--green-dark); }
.ticket-reply p { color: var(--text-secondary); line-height: 1.7; }
.ticket-reply-form {
    display: grid;
    gap: 8px;
    margin-top: 12px;
}

.empty-state { text-align: center; padding: 60px 20px; color: var(--text-muted); }
.empty-state .empty-icon { margin-bottom: 12px; color: var(--text-muted); }
.empty-state .empty-icon svg { width: 48px; height: 48px; }
.empty-state p { font-size: 0.95em; }

/* === effects.css === */
/* ==================== 响应式 ==================== */
@media (max-width: 768px) {
    .user-sidebar { transform: translateX(-100%); transition: transform 220ms var(--ease-out); will-change: transform; }
    .user-sidebar.open { transform: translateX(0); box-shadow: 4px 0 24px rgba(15,23,42,0.12); }
    .user-main { margin-left: 0; }
    .banned-banner { margin-left: 0; }
    .mobile-menu-btn { display: flex; }
    .welcome-card { flex-direction: column; text-align: center; }
    .dashboard-grid { grid-template-columns: repeat(2, 1fr); }
    .quick-links-grid { grid-template-columns: 1fr; }
    .form-row-2 { grid-template-columns: 1fr; }
    .auth-card { padding: 28px 20px; }
    .app-detail-grid { grid-template-columns: 100px 1fr; }
    .user-container { padding: 20px 16px; }
    body.user-page.sidebar-open { overflow: hidden; }
}
@media (max-width: 480px) {
    .dashboard-grid { grid-template-columns: 1fr; }
    .toast-container { top: 12px; right: 12px; left: 12px; }
    .toast { max-width: 100%; font-size: 0.85em; padding: 12px 16px; }
}

/* ==================== 封禁状态样式 ==================== */
.sidebar-banned-tag {
    display: flex;
    align-items: center;
    gap: 8px;
    margin: 12px 14px;
    padding: 8px 12px;
    background: #fef2f2;
    color: var(--red);
    border-radius: 8px;
    font-size: 0.82rem;
    font-weight: 600;
    border: 1px solid #fecaca;
}

.banned-banner {
    margin-left: var(--sidebar-w);
    background: #fef2f2;
    border-bottom: 1px solid #fecaca;
    padding: 12px 28px;
    display: flex;
    align-items: center;
    gap: 12px;
    color: var(--red);
    position: sticky;
    top: 0;
    z-index: 41;
}
.banned-banner svg { flex-shrink: 0; }
.banned-banner-text { display: flex; flex-direction: column; gap: 1px; }
.banned-banner-text strong { font-size: 0.92rem; }
.banned-banner-text span { font-size: 0.82rem; color: #b91c1c; }

body.user-page.is-banned .auth-btn,
body.user-page.is-banned .btn-outline,
body.user-page.is-banned button[type="submit"] {
    opacity: 0.4;
    pointer-events: none;
    cursor: not-allowed;
}
body.user-page.is-banned .form-input,
body.user-page.is-banned .form-input-disabled,
body.user-page.is-banned textarea,
body.user-page.is-banned select,
body.user-page.is-banned input[type="text"],
body.user-page.is-banned input[type="email"],
body.user-page.is-banned input[type="password"],
body.user-page.is-banned input[type="file"],
body.user-page.is-banned input[type="checkbox"] {
    pointer-events: none;
    opacity: 0.5;
}
/* ==================== Toast 通知 ==================== */
.toast-container {
    position: fixed;
    top: 24px;
    right: 24px;
    z-index: 9999;
    display: flex;
    flex-direction: column;
    gap: 10px;
    pointer-events: none;
}
.toast {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 14px 20px;
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: 12px;
    box-shadow: 0 10px 25px -5px rgba(0,0,0,0.1), 0 4px 6px -2px rgba(0,0,0,0.05);
    font-size: 0.9em;
    color: var(--text-primary);
    pointer-events: auto;
    opacity: 0;
    transform: translateX(24px);
    transition: opacity 260ms var(--ease-out), transform 260ms var(--ease-out);
    max-width: 400px;
}
.toast.show { opacity: 1; transform: translateX(0); }
.toast.hide { opacity: 0; transform: translateX(24px); }
.toast-icon { flex-shrink: 0; display: flex; }
.toast-success { border-left: 3px solid var(--green); }
.toast-success .toast-icon { color: var(--green); }
.toast-error { border-left: 3px solid var(--red); }
.toast-error .toast-icon { color: var(--red); }
.toast-info { border-left: 3px solid var(--blue); }
.toast-info .toast-icon { color: var(--blue); }

/* ==================== 按钮加载态 ==================== */
.btn-spinner {
    display: inline-block;
    width: 16px;
    height: 16px;
    border: 2px solid rgba(255,255,255,0.3);
    border-top-color: #fff;
    border-radius: 50%;
    animation: spin 0.6s linear infinite;
    margin-right: 8px;
    vertical-align: middle;
}
.auth-btn.is-loading,
button[type="submit"].is-loading {
    opacity: 0.8;
    pointer-events: none;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* ==================== 滚动渐入动画 ==================== */
.fade-up {
    opacity: 0;
    transform: translateY(10px);
    transition: opacity 220ms var(--ease-out), transform 220ms var(--ease-out);
}
.fade-up.revealed {
    opacity: 1;
    transform: translateY(0);
}
/* 登录/注册页入场动画（非滚动，页面加载即触发） */
body.auth-page .fade-up {
    animation: fadeUpIn 260ms var(--ease-out) forwards;
}
@keyframes fadeUpIn {
    from { opacity: 0; transform: translateY(12px); }
    to   { opacity: 1; transform: translateY(0); }
}

/* 侧边栏遮罩 */
.sidebar-overlay {
    position: fixed;
    top: 0; left: 0; right: 0; bottom: 0;
    background: rgba(0,0,0,0.3);
    z-index: 49;
    opacity: 0;
    visibility: hidden;
    pointer-events: none;
    transition: opacity var(--tr-soft), visibility var(--tr-soft);
}
@media (max-width: 768px) {
    .sidebar-overlay.show {
        opacity: 1;
        visibility: visible;
        pointer-events: auto;
    }
}

/* ==================== 全局图片灯箱 ==================== */
.img-lightbox {
    display: none;
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.85);
    z-index: 9999;
    align-items: center;
    justify-content: center;
    cursor: zoom-out;
    backdrop-filter: blur(4px);
    -webkit-backdrop-filter: blur(4px);
    animation: imgLightboxFade 140ms var(--ease-out);
}
.img-lightbox.open { display: flex; }
.img-lightbox img {
    max-width: 92vw;
    max-height: 92vh;
    object-fit: contain;
    border-radius: 8px;
    box-shadow: 0 20px 60px rgba(0,0,0,0.5);
    animation: imgLightboxZoom 180ms var(--ease-out);
}
.img-lightbox-close {
    position: absolute;
    top: 20px;
    right: 20px;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    border: none;
    background: rgba(255,255,255,0.18);
    color: #fff;
    font-size: 1.6rem;
    line-height: 1;
    cursor: pointer;
    transition: background .15s;
}
.img-lightbox-close:hover { background: rgba(255,255,255,0.3); }
@keyframes imgLightboxFade {
    from { opacity: 0; }
    to   { opacity: 1; }
}
@keyframes imgLightboxZoom {
    from { transform: scale(.98); opacity: 0; }
    to   { transform: scale(1);   opacity: 1; }
}

/* ==================== 轻量骨架加载 ==================== */
.soft-loading {
    display: grid;
    gap: 12px;
    padding: 18px 0;
}
.soft-loading-card {
    padding: 16px;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    background: #fff;
    box-shadow: var(--shadow-sm);
}
.soft-loading-line {
    display: block;
    height: 12px;
    max-width: 100%;
    border-radius: 999px;
    background: linear-gradient(90deg, #f1f5f9 0%, #e2e8f0 45%, #f8fafc 90%);
    background-size: 200% 100%;
    animation: softShimmer 1200ms linear infinite;
}
.soft-loading-line.short { width: 38%; }
.soft-loading-line.medium { width: 62%; }
.soft-loading-line.long { width: 88%; }
@keyframes softShimmer {
    from { background-position: 120% 0; }
    to { background-position: -120% 0; }
}

/* 工单附件缩略图通用样式（用户中心 & 工作台共用） */
.ticket-attachment-image,
.ticket-thumb {
    cursor: zoom-in;
    transition: transform .15s, box-shadow .15s;
}
.ticket-attachment-image:hover,
.ticket-thumb:hover {
    transform: translateY(-1px);
    box-shadow: 0 6px 16px rgba(15,23,42,.12);
}
/* 工单回复"添加附件"按钮 + 已选列表 */
.ticket-attach-row {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 10px;
    margin-top: 8px;
    font-size: .88em;
}
.ticket-attach-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 6px 12px;
    border: 1px dashed #cbd5e1;
    border-radius: 8px;
    background: #f8fafc;
    color: #475569;
    cursor: pointer;
    font-weight: 500;
    transition: border-color .15s, color .15s, background .15s;
}
.ticket-attach-btn:hover { border-color: var(--green); color: var(--green); background: #fff; }
.ticket-attach-hint { color: var(--text-muted); }
.ticket-attach-hint.over-limit { color: #dc2626; font-weight: 600; }
.ticket-attach-list {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    margin-top: 4px;
}
.ticket-attach-item {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 4px 8px;
    background: #ecfdf5;
    border: 1px solid #a7f3d0;
    color: #047857;
    border-radius: 6px;
    font-size: .82em;
    max-width: 240px;
}
.ticket-attach-item span:first-child {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.ticket-attach-item button {
    border: none;
    background: transparent;
    color: #b91c1c;
    cursor: pointer;
    font-size: 1.1em;
    line-height: 1;
    padding: 0 2px;
}
.ticket-attach-item button:hover { color: #7f1d1d; }

@media (prefers-reduced-motion: reduce) {
    html { scroll-behavior: auto !important; }
    .fade-up,
    .toast,
    .img-lightbox,
    .img-lightbox img,
    .user-sidebar,
    .sidebar-overlay,
    .soft-loading-line {
        animation-duration: 0.01ms !important;
        animation-iteration-count: 1 !important;
        transition-duration: 0.01ms !important;
    }
    .fade-up,
    body.auth-page .fade-up {
        opacity: 1;
        transform: none;
        animation: none !important;
    }
    .soft-loading-line {
        animation: none !important;
        background: #e2e8f0;
    }
}

/* === staff.css === */

/* ==================== 工作台（staff） ==================== */
.nav-group-title {
    padding: 4px 16px 6px;
    font-size: 0.72em;
    font-weight: 600;
    letter-spacing: 0.08em;
    color: var(--text-muted);
    text-transform: uppercase;
}

/* 通用按钮（沿用绿白主色） */
.btn-primary, .btn-secondary, .btn-danger {
    border: 1px solid transparent;
    padding: 8px 14px;
    border-radius: 10px;
    font-size: 0.86em;
    font-weight: 600;
    cursor: pointer;
    transition: var(--tr);
    display: inline-flex;
    align-items: center;
    gap: 6px;
    white-space: nowrap;
}
.btn-primary { background: var(--green); color: #fff; }
.btn-primary:hover:not(:disabled) { background: var(--green-dark); }
.btn-secondary { background: #f1f5f9; color: var(--text-primary); border-color: var(--border); }
.btn-secondary:hover:not(:disabled) { background: #e2e8f0; }
.btn-danger { background: #fee2e2; color: #b91c1c; border-color: #fecaca; }
.btn-danger:hover:not(:disabled) { background: #fecaca; }
.btn-primary:disabled, .btn-secondary:disabled, .btn-danger:disabled { opacity: 0.55; cursor: not-allowed; }

/* 工具栏 */
.staff-toolbar {
    display: flex;
    gap: 10px;
    margin-bottom: 14px;
    flex-wrap: wrap;
    align-items: center;
}
.staff-toolbar .form-input { padding: 8px 12px; font-size: 0.9em; }

/* 概览统计 */
.staff-stats {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 14px;
}
.staff-stat-card {
    background: linear-gradient(135deg, #ecfdf5, #ffffff);
    border: 1px solid #d1fae5;
    border-radius: var(--radius-sm);
    padding: 18px 20px;
    cursor: pointer;
    transition: var(--tr);
    box-shadow: var(--shadow-sm);
}
.staff-stat-card:hover { transform: translateY(-1px); border-color: var(--green); box-shadow: var(--shadow); }
.staff-stat-num { font-size: 1.8em; font-weight: 800; color: var(--green-dark); line-height: 1.1; }
.staff-stat-label { color: var(--text-secondary); font-size: 0.86em; margin-top: 4px; }

/* 列表（details/summary 折叠） */
.staff-list { display: flex; flex-direction: column; gap: 8px; }
.staff-list .empty-row { padding: 30px; text-align: center; color: var(--text-muted); font-size: 0.9em; }
.staff-row {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    overflow: hidden;
    transition: border-color 0.15s;
}
.staff-row[open] { border-color: var(--green); box-shadow: var(--shadow-sm); }
.staff-row > summary {
    list-style: none;
    cursor: pointer;
    padding: 12px 16px;
    display: flex;
    align-items: center;
    gap: 12px;
    user-select: none;
}
.staff-row > summary::-webkit-details-marker { display: none; }
.staff-row > summary::before {
    content: '▶';
    font-size: 0.7em;
    color: var(--text-muted);
    transition: transform 0.15s;
    flex-shrink: 0;
}
.staff-row[open] > summary::before { transform: rotate(90deg); }
.staff-row > summary:hover { background: #f8fafc; }
.staff-row .row-main { flex: 1; min-width: 0; display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.staff-row .row-title { font-weight: 600; color: var(--text-primary); font-size: 0.92em; }
.staff-row .row-sub { color: var(--text-muted); font-size: 0.82em; }
.staff-row .row-meta { color: var(--text-muted); font-size: 0.78em; margin-left: auto; flex-shrink: 0; }

.staff-row .row-body {
    padding: 14px 16px 16px;
    border-top: 1px solid var(--border);
    background: #fafbfc;
    display: flex;
    flex-direction: column;
    gap: 12px;
}
.staff-row .row-body .body-content {
    color: var(--text-primary);
    font-size: 0.9em;
    line-height: 1.7;
    white-space: pre-wrap;
    word-wrap: break-word;
    background: #fff;
    border: 1px solid var(--border);
    border-radius: 8px;
    padding: 12px;
    max-height: 320px;
    overflow-y: auto;
}
.staff-row .row-actions { display: flex; gap: 8px; flex-wrap: wrap; }

/* 徽章 */
.staff-badge {
    display: inline-block;
    padding: 2px 8px;
    border-radius: 999px;
    font-size: 0.74em;
    font-weight: 600;
    border: 1px solid transparent;
    line-height: 1.5;
}
.staff-badge.b-green  { background: #ecfdf5; color: #047857; border-color: #a7f3d0; }
.staff-badge.b-amber  { background: #fffbeb; color: #b45309; border-color: #fde68a; }
.staff-badge.b-red    { background: #fef2f2; color: #b91c1c; border-color: #fecaca; }
.staff-badge.b-blue   { background: #eff6ff; color: #1d4ed8; border-color: #bfdbfe; }
.staff-badge.b-gray   { background: #f1f5f9; color: #475569; border-color: #e2e8f0; }

/* 分页 */
.staff-pager {
    display: flex;
    gap: 6px;
    flex-wrap: wrap;
    margin-top: 14px;
    justify-content: center;
}
.staff-pager button {
    border: 1px solid var(--border);
    background: #fff;
    color: var(--text-secondary);
    padding: 6px 12px;
    border-radius: 8px;
    cursor: pointer;
    font-size: 0.82em;
}
.staff-pager button.active { background: var(--green); color: #fff; border-color: var(--green); }
.staff-pager button:disabled { opacity: 0.4; cursor: not-allowed; }

/* 详情中嵌入的小表单 */
.staff-row .row-body textarea,
.staff-row .row-body input[type="text"],
.staff-row .row-body input[type="datetime-local"],
.staff-row .row-body select {
    width: 100%;
    padding: 8px 10px;
    border: 1px solid var(--border);
    border-radius: 8px;
    font-size: 0.88em;
    font-family: inherit;
    background: #fff;
}
.staff-row .row-body textarea { resize: vertical; min-height: 80px; }
.staff-row .row-body label {
    display: block;
    font-size: 0.82em;
    color: var(--text-secondary);
    margin-bottom: 4px;
    font-weight: 500;
}
.staff-row .row-body .field-row { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 10px; }
.staff-row .row-body .checkbox-row { display: flex; gap: 16px; flex-wrap: wrap; font-size: 0.86em; color: var(--text-secondary); }
.staff-row .row-body .checkbox-row label { display: inline-flex; align-items: center; gap: 6px; margin: 0; }

/* 公告编辑器（顶部内嵌） */
.staff-editor {
    padding: 16px;
    background: #f0fdf4;
    border: 1px solid #d1fae5;
    border-radius: var(--radius-sm);
    margin-bottom: 14px;
    display: flex;
    flex-direction: column;
    gap: 10px;
}
.staff-editor label {
    font-size: 0.85em;
    color: var(--text-secondary, #475569);
    font-weight: 500;
    margin-bottom: 4px;
    display: block;
}
.staff-editor input[type="text"],
.staff-editor input[type="datetime-local"],
.staff-editor select,
.staff-editor textarea {
    width: 100%;
    padding: 8px 10px;
    border: 1px solid var(--border, #e2e8f0);
    border-radius: 8px;
    background: #fff;
    font-size: 0.9em;
    color: var(--text-primary, #0f172a);
    font-family: inherit;
    box-sizing: border-box;
    transition: border-color .15s, box-shadow .15s;
}
.staff-editor input[type="text"]:focus,
.staff-editor input[type="datetime-local"]:focus,
.staff-editor select:focus,
.staff-editor textarea:focus {
    outline: none;
    border-color: #16a34a;
    box-shadow: 0 0 0 3px rgba(22,163,74,.15);
}
.staff-editor textarea { resize: vertical; min-height: 110px; line-height: 1.6; }
.staff-editor .field-row {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 12px;
}
.staff-editor .field-row > div { display: flex; flex-direction: column; }
.staff-editor .checkbox-row {
    display: flex;
    flex-wrap: wrap;
    gap: 8px 18px;
    font-size: 0.88em;
    color: var(--text-secondary, #475569);
    padding: 6px 0;
}
.staff-editor .checkbox-row label {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin: 0;
    font-weight: 400;
    cursor: pointer;
}
.staff-editor .checkbox-row input[type="checkbox"] {
    width: 16px;
    height: 16px;
    margin: 0;
    accent-color: #16a34a;
    cursor: pointer;
}
.staff-editor .btn-primary,
.staff-editor .btn-secondary { align-self: flex-start; }

/* 留言图片缩略图 + 回复附件 UI */
.staff-msg-images {
    display: flex; flex-wrap: wrap; gap: 8px;
    margin: 8px 0 4px;
}
.staff-msg-thumb {
    width: 96px; height: 96px;
    padding: 0;
    border: 1px solid var(--border, #e2e8f0);
    border-radius: 10px;
    overflow: hidden;
    display: block;
    background: #f8fafc;
    cursor: zoom-in;
    transition: transform .15s, box-shadow .15s;
}
.staff-msg-thumb:hover {
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(15,23,42,.12);
}
.staff-msg-thumb:focus-visible {
    outline: 2px solid #16a34a;
    outline-offset: 2px;
}
.staff-msg-thumb img { width: 100%; height: 100%; object-fit: cover; display: block; }

/* 图片灯箱 */
.staff-lightbox {
    display: none;
    position: fixed; inset: 0;
    background: rgba(0,0,0,0.85);
    z-index: 9999;
    align-items: center;
    justify-content: center;
    cursor: zoom-out;
    backdrop-filter: blur(4px);
    -webkit-backdrop-filter: blur(4px);
    animation: staff-lightbox-fade 140ms var(--ease-out);
}
.staff-lightbox.open { display: flex; }
.staff-lightbox img {
    max-width: 92vw;
    max-height: 92vh;
    object-fit: contain;
    border-radius: 10px;
    box-shadow: 0 25px 60px rgba(0,0,0,0.55);
    animation: staff-lightbox-zoom 180ms var(--ease-out);
}
.staff-lightbox-close {
    position: absolute;
    top: 20px; right: 20px;
    width: 42px; height: 42px;
    border-radius: 50%;
    border: none;
    background: rgba(255,255,255,0.18);
    color: #fff;
    font-size: 1.6rem;
    line-height: 1;
    cursor: pointer;
    display: flex; align-items: center; justify-content: center;
    transition: background-color var(--tr-fast), color var(--tr-fast);
}
.staff-lightbox-close:hover {
    background: rgba(255,255,255,0.32);
}
@keyframes staff-lightbox-fade { from { opacity: 0; } to { opacity: 1; } }
@keyframes staff-lightbox-zoom {
    from { opacity: 0; transform: scale(.98); }
    to   { opacity: 1; transform: none; }
}

.staff-reply-form {
    margin-top: 12px;
    padding: 12px;
    background: #f8fafc;
    border: 1px solid var(--border, #e2e8f0);
    border-radius: 10px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}
.staff-reply-form label {
    font-size: 0.85em;
    color: var(--text-secondary, #475569);
    font-weight: 500;
}
.staff-reply-form textarea {
    width: 100%;
    padding: 10px;
    border: 1px solid var(--border, #e2e8f0);
    border-radius: 8px;
    font: inherit;
    font-size: 0.9em;
    line-height: 1.6;
    resize: vertical;
    min-height: 90px;
    background: #fff;
    box-sizing: border-box;
}
.staff-reply-form textarea:focus {
    outline: none;
    border-color: #16a34a;
    box-shadow: 0 0 0 3px rgba(22,163,74,.15);
}
.staff-reply-attach {
    display: flex; align-items: center; gap: 10px; flex-wrap: wrap;
}
.staff-reply-attach-btn {
    display: inline-flex; align-items: center;
    cursor: pointer;
    padding: 5px 12px !important;
    font-size: 0.84em !important;
    margin: 0 !important;
}
.staff-reply-attach-hint { font-size: 0.78em; color: var(--text-muted, #94a3b8); }
.staff-reply-attach-list {
    display: flex; flex-wrap: wrap; gap: 6px;
}
.staff-reply-attach-list:empty { display: none; }
.staff-reply-attach-item {
    display: inline-flex; align-items: center; gap: 4px;
    padding: 3px 8px;
    background: #ecfdf5;
    border: 1px solid #a7f3d0;
    border-radius: 999px;
    font-size: 0.8em;
    color: #065f46;
    max-width: 240px;
}
.staff-reply-attach-item button {
    background: none; border: none; cursor: pointer;
    color: #16a34a; font-size: 1.1em; line-height: 1;
    padding: 0 2px;
}
.staff-reply-attach-item button:hover { color: #dc2626; }

/* 工单/留言细节 */
.staff-conv {
    display: flex;
    flex-direction: column;
    gap: 10px;
    max-height: 480px;
    overflow-y: auto;
    padding: 4px;
}
.staff-msg {
    border-radius: 10px;
    padding: 10px 12px;
    font-size: 0.88em;
    line-height: 1.7;
}
.staff-msg.from-user  { background: #fff; border: 1px solid var(--border); }
.staff-msg.from-admin { background: #ecfdf5; border: 1px solid #a7f3d0; }
.staff-msg .msg-meta { font-size: 0.78em; color: var(--text-muted); margin-bottom: 4px; }
.staff-msg .msg-content { word-wrap: break-word; }